Domain-specific Virtual Assistant

This project delivers a SaaS platform that enables businesses to create AI assistants powered by their own knowledge bases. Unlike generic chatbots, the system ingests customer-defined documents, FAQs, and internal data to deliver accurate, context-aware responses aligned with brand voice and domain expertise.

The system provides a customer knowledge base management feature, allowing customers to manage the custom knowledge content used by their AI. Through chat query analytics, customers can analyze conversations and enable continuous iteration.

The platform features an intuitive interface for knowledge base management, real-time updates, and seamless integration via APIs or web widgets. Designed for non-technical users, it eliminates the need for ML expertise while ensuring data privacy and scalability.